Terms of Service

1. Additional Policies and Agreements

• Use of the Services is also governed by the following policies. By using the Services, you also agree to the terms of these policies.
  • Privacy Notice
  • Acceptable Use Policy
  • Copyright Infringement Policy
• Additional terms may apply to certain Services. For example, if you register a domain name with us, the Domain Registration Agreement will also apply to you.

2. Account Eligibility

• By registering for or using the Services, you represent and warrant that:
  • You are 18 years of age or older. The Services are intended solely for users over the age of 18. Registration or use of the Services by individuals under 18 is prohibited and constitutes a violation of this Agreement.
  • If you are using the Services on behalf of another party, you agree that you are authorized to bind such party to this Agreement and to act on its behalf in any actions related to the Services.
• You are required to provide accurate, current, and complete information in registration forms, including an email address different from the domain being registered. If a problem arises or we need to contact you, we will use the primary email address on file in our system. You are responsible for ensuring that your account contact information is accurate and up-to-date at all times. Risebrand is not liable for any failure in the provision of Services, including without limitation, any expired domain registrations due to outdated contact information associated with the domain. If you need to verify or change your contact information, you may use the Risebrand Billing and Support Portal to update your contact information. Providing false contact information may result in account suspension. When purchasing a dedicated server or in certain cases, you may be required to provide identification and a credit card scan for verification. Failure to provide the requested information may result in order denial.
• You agree to be fully responsible for the use of your account and any actions taken through it. You are responsible for maintaining the confidentiality of your password and other information related to the security of your account.
• Any order for a dedicated IP in addition to those provided with hosting may require justification. IP justification practices may change to comply with the American Registry for Internet Numbers (ARIN) policy. We reserve the right to deny any dedicated IP request if insufficient justification or current IP usage is provided.
• The Service and any data you provide to Risebrand is hosted on servers in Europe, unless otherwise specified. If you use the Service from outside Europe, you voluntarily transfer information to servers in Europe and agree that our collection, use, storage, and transfer of your information is governed by European law.

3. Transfers

Our transfer team will do everything possible to help you transfer your site to us. Transfers are provided as a complimentary service. We make no guarantees regarding the availability, feasibility, or time required to complete an account transfer. Each hosting company is configured differently, and some platforms store data in an incompatible or proprietary format, which may make transferring some or all data extremely difficult or impossible. Free transfer is available within 30 days from the date of registration. Transfers beyond the 30-day period are subject to additional charges. Risebrand is not responsible for any lost data or files as a result of the transfer. You are solely responsible for backing up your data.

4. Risebrand Content

• Except for User Content, all content available through the Services is the property of Risebrand or its licensors. Risebrand Content may not be modified, copied, distributed, or used in any manner without explicit permission.
• Where applicable, you are granted a limited license to use Licensed Images solely in connection with the Services. You are prohibited from using Licensed Images for unlawful, pornographic, or defamatory purposes, or using images of people in an offensive context or as a trademark.
• Any use of Risebrand Content other than as expressly permitted in this Agreement is prohibited and automatically terminates your rights to use the Services and the Content. All rights reserved.

5. User Content

• You may upload, store, post, and distribute content through the Services ("User Content"). You are solely responsible for User Content and any operations on your sites.
  
  Solely for the purposes of providing the Services, you grant Risebrand a non-exclusive right to use User Content and create backups. All rights to User Content remain with you.
• Risebrand does not control and is not responsible for User Content or information passing through our servers. Risebrand may, but is not obligated to, take corrective action, including content removal and Service suspension without refund in the event of a violation. Risebrand is not liable for such actions.

6. Compliance with Applicable Law

• You agree to comply with all applicable laws, rules, and regulations, including without limitation all local rules in your place of residence or organization location, concerning content, websites, online activity, email, and your use of the Services. More specifically, you agree to comply with all applicable laws regarding the transfer of technical data exported to or from the United States or your country of residence. The Services are controlled and operated by us from our offices in Europe. We do not guarantee that the Services are appropriate or available in other locations. Those who use the Services from other locations do so on their own initiative and at their own risk. We do not provide the Services where prohibited by law.
  
  For GDPR purposes, you acknowledge that you are the Data Controller and we are the Data Processor in accordance with the GDPR. You are responsible for complying with the data controller obligations under applicable law.
  
  If the GDPR applies to you, you warrant that you will clearly describe in writing how you plan to use any personal data collected and ensure that there is a legal basis for the data transfer.